The 'FAQ' chapter includes answers to common questions.
How do I get my initial prolinQ login information?
Following the purchase of prolinQ, an initial username and password will be provided to you.
Do I need to install any software?
No, prolinQ is completely web based. You simply access the prolinQ application from our web site.
Is prolinQ secure?
InterlinQ uses reasonable precautions, including a firewall, to protect your personal information. We use Secure Sockets Layer (SSL) technology to encrypt the information you send us, when you use an encryption-enabled browser.
Is user support available?
Yes, we provide user support by telephone at 407-444-4922 or by email at Support@InterlinQsolutions.com
Who assigns my employees their usernames and passwords?
You will manage the access of your employees through the administration page of your application. Here, you can assign or change usernames and passwords.
Where is your facility located?
InterlinQ Solutions is located at 1485 International Parkway, Suite 1071 Heathrow, FL 32746. Heathrow is part of the greater Orlando, FL metropolitan area.
What equipment do I need to run your application?
You will need a computer with internet connectivity and a browser e.g. Internet Explorer. You will also need a printer to print reports and invoices.
How long is my data stored on your servers?
Your data will be available as long as you are an active customer of InterlinQ Solutions, Inc as defined in our Terms and Conditions.
How do I obtain training on prolinQ’s application?
User training is available on our web site. Contact us at Support@InterlinQsolutions.com if you would like to schedule on-site training at our facility or yours.